Customer Service


We want our customers feel Valued, Respected and Satisfied!
Quality Guarantee - We take pride in our product quality, and we don't want a single customer leave our store feeling unsatisfied. If you have any problems with our toy, please contact us (Email: in time, and we will guarantee you a free and suitable replacement.
We are listening - We also value your constructive feedback dearly and look for ways to improve our products constantly. Please do get in touch if you have any suggestions.

If you are a returning customer, thank you so much for your custom with Pet-Fun. We hope you find our product meets your expectations. If you have any questions, concerns, or problems, we're here to help.

We are determined to provide the best products and services, and believe that can only be achieved by constantly listening to you - our dear customers. If you have any thoughts and opinions about the product you purchased from us, or any ideas on improving, we're eager to listen. Please do let us know in details either via ''. 

Thank you again for putting your trust in our product quality! We don’t take that lightly, and work diligently to produce the best design, quality and service as we can.

We hope to hear from you soon.
With our best wishes,

Pet-Fun Team